Below you will find the answers to the most common questions about the services we provide. If, after reading the material below you don't find an answer(s) to your question, please contact us to get your question answered.

NOTE: If you are having problems accessing your email via your email client, you can access your account via the web by using our Web-Based Email. This will provide a method for us to communicate while we resolve the problem.

      ----- DIAL-UP SUPPORT -----
Dial up Networking Windows 95/98
Dial-up Networking Windows 2000
Dial-up Networking Windows XP
Internet Explorer 4 (ie)
Internet Explorer 5 (ie)
Macintosh
NetScape
Web TV
Palm Pilot
Connection Sharing Windows XP

----- EMAIL SUPPORT -----
Macintosh Email
NetScape Communicator Email 4.5
NetScape Communicator Email 4.7
NetScape Communicator Email 6
MS OutLook Email
OutLook Express 95/98 Email
Exchange Email
Web TV Email
Palm Pilot Email
Internet Explorer 4 Email
Internet Explorer 5 Email
Eudora Light Email
Eudora 3x Email

----- OTHER SUPPORT -----
Using Us to Connect to AOL
Our General Settings
Multi-linking for Windows 95, 98 & NT 4
Adding & Removing your Modem
Tips on Speeding up your 56k Modem
Static IP's for DSL
A general list of most modems
How to submit to a search engine
Setting up a STATIC IP account
Setting up TCP/IP
What is Email?
Setting up AIM Instant Messanger
Setting up your FTP account